Privacy policy

Last Updated: 11/22/2025

Restorative Roots (“we,” “our,” or “us”) operates this website and store, including all related features, content, and services (the “Services”), to offer you a curated shopping experience. Our store runs on Shopify, which securely processes transactions and helps us operate the site.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from restorativeroots.com.

By using our Services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Contact details – name, billing and shipping address, email, and phone number.

  • Payment information – payment method and related transaction details (processed by Shopify or your selected payment provider; we don’t store your full payment details).

  • Order information – items viewed, purchased, returned, or exchanged.

  • Account information – if you create an account, we store your login credentials and preferences.

  • Device and usage data – such as your IP address, browser type, and general site activity (through Shopify’s analytics tools).

We do not intentionally collect sensitive personal information or data from minors.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer service and respond to inquiries.

  • Send order updates and relevant communications.

  • Improve website performance and user experience.

  • Send occasional offers or updates from Restorative Roots (you can unsubscribe anytime).

  • Maintain site security and comply with legal requirements.

We do not sell or share your personal information with other companies for their marketing purposes.

3. Cookies and Analytics

We use cookies and similar technologies to run our store and understand how visitors interact with it.
 We may use Shopify Analytics or Google Analytics to measure traffic and performance, but the data we see is aggregated and does not personally identify you.

You can control or disable cookies through your browser settings.

4. How We Share Information

We only share your information when required:

  • Shopify, which powers our store and processes payments securely.

  • Service providers that help us operate (like payment processors, shipping partners, or email providers).

These partners are contractually required to keep your information secure and use it only for their work with us.

We do not sell, rent, or disclose your personal information to third parties for their own marketing or profit.

4A - SMS Messaging Policy

Abandoned Carts: The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.


Third Party Sharing: We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

5. Your Rights (California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA/CPRA), including:

  • Right to Know – Request details about the personal information we collect and how we use it.

  • Right to Delete – Ask us to delete personal information we maintain about you, subject to legal exceptions.

  • Right to Correct – Request correction of inaccurate personal information.

  • Right to Opt Out of Sale/Sharing – We do not sell or share personal information, so no opt-out is required.

  • Right to Non-Discrimination – We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at hello@restorativeroots.com.

6. Data Retention and Security

We retain your information only as long as necessary to fulfill orders, meet legal obligations, and maintain accurate business records.

Shopify uses industry-standard safeguards to protect your data. However, no system is completely secure, so we encourage you to use unique passwords and protect your account information.

7. Children’s Privacy

Our Services are intended for adults. We do not knowingly collect or store information from children under 16. If we learn that a child has submitted personal data, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most recent version will always be available on our website.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Restorative Roots
855-301-7491
hello@restorativeroots.com
5904 Warner Ave #126
Huntington Beach, CA 92647